Privacy Policy

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This Privacy Policy describes how Tiyasa Social Welfare Foundation, a registered non-profit organization having its registered office at 1 B B Mukherjee Road, Kolkata 700113, collects, uses, and protects the information of users and donors visiting our website.

1. Information We Collect

When you make a donation or contact us through our website, we may collect:

• Full Name
• Email Address
• Phone Number
• Donation Amount
• Transaction / Payment ID
• Any message submitted through forms

We do not collect or store:

• Credit / Debit card numbers
• CVV numbers
• UPI PIN
• Net banking passwords

All payment information is processed securely by our payment gateway partner.

2. Payment Processing

All payments on this website are securely processed through Razorpay Software Private Limited. We do not store or have access to your card details, UPI PIN, or banking credentials. Payment data is handled in compliance with applicable RBI and PCI-DSS guidelines.

3. How We Use Your Information

We use the collected information to:

• Process donations
• Issue donation receipts
• Maintain internal donation records
• Communicate updates related to our initiatives
• Respond to queries

We do not sell, rent, or trade donor information to third parties.

4. Data Protection

We implement reasonable administrative and technical safeguards to protect donor information from unauthorized access, misuse, or disclosure. However, while we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Sharing of Information

We may share limited information:

• With our payment gateway for processing transactions
• If required by law or government authorities

We do not share donor information for marketing purposes.

6. Retention of Information

Donation records are retained for:

• Legal compliance
• Accounting purposes
• Issuing tax receipts (if applicable)

7. Cookies

Our website may use basic cookies to improve user experience. These do not collect sensitive personal information.

8. Your Rights

You may contact us to:

• Update your contact details
• Request clarification about your donation
• Request removal from communications

9. Contact Information

For any privacy-related concerns, please contact: